FAQs
1. What is Griham?
Griham is a home furnishing & décor brand founded by two friends and moms who are passionate about creating warm, inviting spaces. We offer beautifully handcrafted home furnishings that blend modern aesthetics with artisan craftsmanship.
2. Where are your products made?
Our products are crafted by skilled artisans from around the world. We collaborate with artisans who specialize in traditional techniques, ensuring each piece is made with care, quality, and authenticity.
Orders & Shipping
3. Where do you ship?
We currently ship across Canada.
4. How long does shipping take?
We will ship your order within 3 to 5 business days. Delivery times vary depending on your location.
5. How much does shipping cost?
We offer free shipping on orders over $149 CAD. For orders below this amount, shipping costs will be calculated at checkout.
6. Can I track my order?
Yes! Once your order is shipped, you'll receive a confirmation email with a tracking number so you can monitor your delivery.
Products & Care
7. How do I care for my Griham products?
Please follow the care instructions mentioned on each product page to ensure the longevity of your purchase. Indigo-dyed fabrics may bleed, so we recommend washing them separately or following specific care guidelines.
8. Are your products handmade?
The majority of our products are handmade by artisans, making each item unique. Slight variations in color and pattern are a natural part of the handmade process and add to the charm of our collection.
Returns & Exchanges
9. What is your return policy?
If you're not completely satisfied, you can return unused items in their original condition within 14 days of delivery. Please visit our Returns & Exchanges page for full details.
10. What if my item arrives damaged?
If your order arrives damaged or defective, please inform us within 14 days with photos, and we’ll make it right with a replacement or refund.
Customization & Bulk Orders
11. Do you offer custom orders?
We love working on special requests! If you’re looking for custom colors, sizes, or designs, please contact us, and we’ll do our best to accommodate your needs.
12. Can I place a bulk order for events or businesses?
At the moment, we do not offer bulk orders for events or businesses.
Contact & Support
13. How can I get in touch with you?
We’d love to hear from you! You can contact us via email at hello@griham.ca or through our Contact Us page. You can also reach out to us on social media.
14. How can I stay updated on new arrivals and offers?
Join our email list and follow us on social media for the latest updates, exclusive discounts, and home décor inspiration!
Have a question that’s not listed here? Feel free to reach out—we’re happy to help! 😊
